Term and Conditions

Welcome to West Marine Store

Thank you for choosing West Marine Store for your marine seating needs. These Terms and Conditions govern your use of our website and services. By accessing helmseatstore.com and making a purchase, you agree to be bound by these terms.

1. User Obligations and Responsibilities

Account Registration

When creating an account with West Marine Store, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

Prohibited Activities

You may not use our website for any unlawful purpose or to:

• Engage in any fraudulent activities
• Infringe upon our intellectual property rights
• Transmit any viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website

2. Products and Services Description

Product Information

West Marine Store specializes in high-quality marine seating solutions including:

• Beanbag Chairs and Bench Seats
• Bolster Seats and Center Consoles
• Helm & Fishing Seats and Leaning Posts
• Folding Chairs and Fold-down Seats
• Outdoor Seating and Accessories

Quality Assurance

All our products are manufactured to marine-grade standards, designed to withstand harsh marine environments. We stand behind the quality of every helm seat, leaning post, and marine seating product we craft.

Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and provide a full refund.

3. Orders and Payment Terms

Order Process

When you place an order with West Marine Store:

• You receive an order confirmation email
• Orders are processed within 1-2 business days after payment confirmation
• You receive shipping confirmation with tracking information once dispatched
• All orders are subject to acceptance and availability

Pricing and Payment

We accept the following payment methods:

• Visa, MasterCard, JCB credit/debit cards
• PayPal

All prices are in US dollars and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to market conditions, supplier price changes, or errors in pricing.

Shipping Information

Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after dispatch

Free Shipping: Available for orders over $50 via EMS – 15-25 business days after dispatch

Shipping Areas: We ship worldwide with the exception of some Asian countries and remote areas.

4. Returns and Refunds Policy

Return Timeframe

We accept returns and exchanges within 15 days from the date you receive your order.

Return Conditions

To be eligible for return or exchange:

• Item must be in original, unused condition
• All original packaging and tags must be present
• Item must not show any signs of installation or use
• All hardware and accessories must be included

Non-Returnable Items

Due to hygiene and safety considerations, the following cannot be returned:

• Chair Leg Tips (hygiene reasons)
• Fishing Rod Gimbals (specialized installation considerations)
• Customized or special order items
• Products missing original packaging or tags

Refund Processing

Credit/Debit Cards: 5-10 business days after return processing

PayPal: 3-5 business days after return processing

5. Intellectual Property Rights

Ownership

All content on helmseatstore.com, including but not limited to:

• Text, graphics, logos, and images
• Product designs and descriptions
• Website layout and design elements
• Brand names and trademarks

are the property of West Marine Store and are protected by international copyright and trademark laws.

Use Restrictions

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without written consent
• Reverse engineer any of our products or systems
• Create derivative works based on our intellectual property

6. Limitation of Liability

Product Use

West Marine Store products are designed for marine and outdoor use. Customers are responsible for:

• Proper installation according to manufacturer guidelines
• Regular maintenance and inspection of products
• Using products only for their intended purposes
• Following all safety guidelines and recommendations

Liability Cap

To the fullest extent permitted by law, West Marine Store’s total liability for any claim arising from your use of our products or services shall not exceed the purchase price of the product in question.

Warranty Disclaimer

All products are sold “as is” without any warranties, express or implied, except as specifically stated in our product documentation. We disclaim all implied warranties of merchantability and fitness for a particular purpose.

7. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Washington State, United States. Any disputes shall be resolved in the state or federal courts located in Washington.

We encourage you to contact us directly at [email protected] to resolve any issues before pursuing formal dispute resolution.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

Marine-Grade Commitment: Just as our products are built to withstand the challenges of the marine environment, our commitment to customer satisfaction is unwavering. Thank you for choosing West Marine Store for your marine seating solutions.